Refund & Return Policy
Commitment to Quality
At Belinys, we are dedicated to offering products that address the specific needs of pet owners. We stand by the effectiveness of our solutions and encourage you to use them for at least 14 days to fully appreciate their benefits. If, after this trial period, you find yourself not completely satisfied with your purchase, you are covered by our 60-day money-back guarantee. For returns or concerns, please reach out to us via the Contact Us page.
Cancellation Policy
We understand that plans can change. If you need to modify or cancel your order, please do so within 24 hours of placing it. Requests past this period may not be feasible as your order will likely be in the processing stage. For cancellations made within this window, we will issue your refund within 7 business days.
60-Day Money Back Guarantee
We trust in the quality and performance of our products and suggest using them for a minimum of 14 days. If you're still not satisfied and decide to return the items within the 60 days of purchase, we’re here to help. Please note, shipping fees, if any, are non-refundable.
Initiating a Return
To start a return process, please contact our support team via the Contact Us form on our website. For quicker service, include your Order Number or the Name and E-Mail Address used when placing the order in your communication.
Damaged Items
We take extensive precautions to ensure your products arrive in perfect condition. However, if you receive a damaged item, we consider an item damaged if it has defects or is physically broken. Note that damage to the packaging, such as dented boxes that do not affect the product’s condition, is not considered damage.
For any further assistance, please connect with us through our Contact Us page.